Privacy Policy

Automated Workflow Consulting ("AWC," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (getawc.com) or use our services.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

We collect information you provide directly to us, as well as certain technical data automatically when you visit our website. The categories of personal data we collect are summarized below:

We use the information we collect for the following purposes:

• Service Delivery — To create and deliver personalized video assessments of your business systems and provide consulting services.
• Communication — To respond to your inquiries, provide customer support, and deliver information about our services.
• Marketing — To send relevant consulting insights, updates, and promotional materials (only with your consent).
• Analytics — To understand how our website is used, monitor performance, and improve our services and user experience.
• Account Management — To provide access to our customer portal and manage your account (when launched).
• Legal Compliance — To comply with applicable laws, regulations, and legal processes.

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it:

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Email service providers (e.g., for sending communications)
• Website analytics providers (e.g., Google Analytics)
• Video hosting platforms (e.g., Vimeo, YouTube)
• Form processing and data collection services
• Cloud hosting and infrastructure providers

These providers are contractually obligated to protect your data and may only use it for the purposes we specify. We may also disclose your information when required by law or to protect our rights, property, or safety.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law:

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete data.
• Right to Erasure — Request deletion of your data ("right to be forgotten").
• Right to Data Portability — Receive your data in a structured, commonly used format.
• Right to Restrict Processing — Limit how we use your data in certain circumstances.
• Right to Object — Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent — Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at privacy@getawc.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

AWC is based in Canada, and some of our service providers may be located in the United States or other countries. When we transfer personal data across borders, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data remains protected in accordance with this Privacy Policy and applicable law.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Staff training on data protection practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

In the event of a data breach that compromises your personal information, we will notify affected individuals as soon as reasonably possible, in accordance with applicable law. Notifications will describe:

• The nature of the breach
• The categories and approximate number of data subjects and records affected
• Steps we have taken to address the breach
• Recommendations for affected individuals to protect themselves
• Our contact information for further inquiries

Where required under GDPR, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

Our website and services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Automated Workflow Consulting (AWC)
PO Box 3833
Spruce Grove, AB T7X 3A8
Canada

Email: privacy@getawc.com

We will endeavor to respond to all inquiries within 30 days.